"When events in a country occur as rapidly as they did in Afghanistan, the asylum specialists need daily updates on the situation on the ground, as do other sections at SEM," he continues. This is anything but easy, especially in such crisis situations: "Initially, the media and social media channels were pretty much our only sources of information." Fortunately he was well networked with analysts from other European asylum authorities, with non-governmental and human rights organisations, and with Switzerland's diplomatic missions. Because to make a country analysis, you require a solid source base – that is, information must not only be verified, but also confirmed by at least one other source.
Especially on social media, the risk of being misled by fake news or disinformation is relatively high. "It may well be that two Twitter accounts share the same information, i.e. seem to confirm one other. But in some circumstances they have succumbed to what is called 'false confirmation' because they are both referring to a single source that is spreading misinformation." That is why it is important to know the context of the source, for example, what interests it is pursuing, the analyst goes on to explain. "Amnesty International or Human Rights Watch are transparent and always document their methodology. But they also follow their own agenda, just as the US or Iranian governments have their own interests at heart when they publish reports."